ITSM – نظام إدارة الخدمات والدعم الفني

IT Service Management and IT Asset Management Solutions

Automate workflows, eliminating costly manual processes, while making your business more efficient, compliant and secure. Whether you’re looking for an IT helpdesk/support ticket solution or need to perform more advanced ITIL service management processes, Ivanti Neurons for ITSM can easily scale and adapt to meet your specific business needs.

Modern IT Service Management and Asset Management

1- Detect new or unknown devices joining your network instantly

Ivanti Neurons for Discovery delivers accurate and actionable asset information in minutes. Automatically discover and map the linkages between key assets with the services and applications that depend on those assets.

2-See everything. Secure everything. Heal everything.

Get complete visibility across all endpoints, including mobile, desktop and IoT, and proactively secure and heal devices with AI-powered automation. Offer the experience employees want — with the capabilities IT teams need.

3- Better experiences. Better outcomes.

Deliver world-class service management outcomes for IT and the enterprise.

4- Secure foundation for the Everywhere Workplace

Ivanti Neurons for Secure Access is a SaaS-delivered, centralized management and reporting platform designed to work with both Ivanti Connect Secure and Ivanti Neurons for Zero Trust Access.

5- Real time insights into how well you’re doing

Monitor service delivery, quality and commitments with role-based dashboards that provide the real-time information, flexibility and tools needed to easily configure reports through a drag-and-drop interface. Several out-of-the-box dashboards & reports enable organizations to have a single view of operational, financial and productivity metrics to determine how well they’re meeting performance and business goals.